I have often discussed the automation of work here and how we need to focus our development and education efforts on developing human competencies that cannot be done by software or machines. But is automation really the major cause of workplace disruption? For example, in Sweden automation is welcomed by workers who have state support systems… Read More


After a year of research and another enormous survey of business and HR leaders around the world, we just released the Deloitte Human Capital Trends 2018, entitled “The Rise of the Social Enterprise.” What we found, after detailed analysis of the data and many interviews with business leaders, is that business today is entering … Read… Read More


Creative people are at all levels of an organization, including the janitor, and are not ‘human resources’ but individuals who have the capability of  gaining wisdom. What are often referred to as ‘soft skills’ are becoming more important than traditional hard skills. Why is this? First of all, work in networks requires different skills than in… Read More