Hype and expectations for AI are now sky high.  We will soon be talking to our computers; drones will deliver our groceries; our cars will drive themselves; and most white collar workers will be monitoring machines. Is all this true and will this really happen? As an industry analyst and engineer who has followed technology… Read More


“Weak human + machine + better process was superior to a strong computer alone and, more remarkably, superior to a strong human + machine + inferior process.” —Garry Kasparov The future of work will be humans augmented by machines, and those with the best processes will succeed. In How to Become a Centaur, Nicky Case… Read More


My principle of network management is an update of the principle of scientific management put forth by F.W. Taylor in 1911. “It is only through enforced standardization of methods, enforced adoption of the best implements and working conditions, and enforced cooperation that this faster work can be assured. And the duty of enforcing the adoption of standards and enforcing this cooperation… Read More