“Weak human + machine + better process was superior to a strong computer alone and, more remarkably, superior to a strong human + machine + inferior process.” —Garry Kasparov The future of work will be humans augmented by machines, and those with the best processes will succeed. In How to Become a Centaur, Nicky Case… Read More


My principle of network management is an update of the principle of scientific management put forth by F.W. Taylor in 1911. “It is only through enforced standardization of methods, enforced adoption of the best implements and working conditions, and enforced cooperation that this faster work can be assured. And the duty of enforcing the adoption of standards and enforcing this cooperation… Read More