In what is likely the best example of my mantra that ‘work is learning and learning is the work’, Nokia’s CEO Risto Siilasmaa describes how he learned about machine learning because everyone was talking about it but he still did not understand it enough to describe it. Frustrated, he was acting like many of his… Read More


Perpetual Beta The future of [human] work is perpetual beta: adapting to constant change while still getting things done. “Basically: technological innovation and artificial intelligence are going to accelerate at a pace we’ve yet to really comprehend. (Fifteen years ago, Facebook wasn’t even around. Now it’s so efficient at micro-targeting that it helped sway a… Read More


In an essay on cognitive coaching, Gary Klein recommends six mind shifts that trainers can use to help improve cognitive skills. From criticism to curiosity From following procedures to gaining tacit knowledge From getting through the material to encouraging curiosity From providing thorough explanations to providing focused explanations From explaining to discovering From evaluating to… Read More


The TIMN Model describes how people have organized through history — first we lived as Tribes, then Institutions (church & state) dominated, and now Markets reign supreme. Each new form did not obsolesce the previous ones, but did change them. For example, tribes and clans have less influence over global markets than stock exchanges do.… Read More